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From technological advancements to regulation review and climate change, water utilities have no shortage of looming uncertainties. It means embracing change through innovation and creativity will be key to staying relevant in future.

Presenting at the upcoming Australian Water Association QWater Conference, Change2020 Director Kerryn Fewster said embracing uncertainty will be crucial to thriving as a water business ahead of disruption.
From technological advancements to regulation review and climate change, water utilities have no shortage of looming uncertainties. It means embracing change through innovation and creativity will be key to staying relevant in future.

QUT – To remain relevant, embrace ambiguity

Change is occurring at a pace unprecedented in history.

For example, the Roman Empire essentially used the same military strategy to create its empire over 700 years with little modification, a successful model that had longevity. By contrast, military technology today is changing at lightning speed. It’s not that long ago that ‘drone warfare’ entered our vocabulary and enabled a ‘pilot’ to sit in an office in Arizona and fly missions anywhere in the world. The next step will be ‘drone warships,’ removing the need to have crewed ships.

Change is no longer a matter of choice. If you fail to change you will be left behind.

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The world is evolving rapidly and change management needs to be at the top of corporate agendas to ensure long term survival.

The commercial environment and the nature of work undergoes tremendous upheaval – driven by technological change and disruption not seen since the Industrial Revolution.

In a world of volatility and uncertainty, embracing ambiguity is the name of the game. Business executives who fail to proactively lead change management are jeopardising not just their organisation’s long term prosperity, but its very survival.

According to Boston Consulting group, 75% of current Fortune 500 companies will no longer be on the list by 2020 simply because of an inability to change with the times.

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Change is occurring at a pace unprecedented in history. By example, the Roman Empire used the same military strategy to create its Empire over 700 years with little modification – a successful model that had longevity. By contrast military technology today is changing at lightning speed. It is not that long ago that ‘drone warfare’ entered our vocabulary, the ability of a ‘pilot’ to sit in an office in Arizona and fly missions anywhere in the world. The next step will be ‘drone warships’, obviating the need to have crewed ships.

Amazon is currently developing the capacity to deliver parcels by drone. The recipient will spread out a receiving mat in the backyard and the drone will land and leave the parcel. Is the courier industry contemplating this development with their fleets of vans? It is easy for an industry to miss the wave. Who goes to a video shop any more? Movies are delivered to you, streamed over the internet.