I love to use Patrick Lencioni’s 5 Dysfunctions of a Team model with my clients. Why? It is simple and makes more sense than most models put together! The second dysfunction focuses on conflict, or more accurately the absence of conflict. I’ve heard dozens of times...
Articles by Kerryn Fewster
Let Go!
I am reminded of the lyrics sung by Brian Cadd – “let go, it ain’t worth it if it hurts you.” I grew up listening to my parent’s music and this one has stood the test of time (in my humble opinion). I reference it because of its relevance to our way of working and our...
The Resilience Project
In late 2022 I downloaded and listened to The Resilience Project; since then, I have bought hard copies for friends and families, and I have referred many others to Audible, including my Uber driver from this morning who drove me to the airport. On our travels, we...
Stronger Relationships and Being Appreciated – A Strategy to Address the Great Resignation
In our first discussion around the reasons behind the Great Resignation, we highlighted that while money and other financial benefits are clearly important to employees; it was the less tangible things like “not feeling valued and lacking a sense of belonging at work”...
Wrangling The Great Resignation – It’s Easy, Just Listen
Organisations that fail to listen to their people and have the plans and processes in place to take action when they raise their concerns, will threaten the viability of their most valuable resource, their people, and are guaranteed to fall behind.[8]
Here We Go Again – 4 Tips for Leaders to Get on the Front Foot of Omicron
Since the arrival of COVID-19, we have spoken much on the qualities needed for effective leadership in these turbulent and uncertain times – and it is good leadership which is the “hardest to do well particularly when people face objective threats, when old ways of...
New Change2020 Associate Kieran Plasto, Driving positive change through mediation and investigation
Change2020 warmly welcomes our newest Senior Associate Kieran Plasto. Kieran an oft quoter of Ernest Hemmingway and with one of the most interesting career histories, joins the Change2020 team to assist our clients tackle mediation and investigation challenges. Kieran...
Leaders need to remember that no one wakes up and wants to do a bad job
In our psychological safety series, we have discussed its importance and its link to improved company outcomes. In our final article we dig a bit deeper and examine the contribution that ongoing learning and the important role that mistakes make in the creation of a...
Workplace Lessons from Tokyo
The close of an extraordinary Olympic Games in Tokyo occurred just a few days ago but the spirit of sportsmanship and the greatness and support of humanity witnessed is still reverberating across the globe. Much has been written of how needed these games were as a...