BLOG

What's going on in the
world of Change2020

This report explores the changing landscape in Australia’s Aged Care industry. Since the start of the Living Longer, Living Better initiative in 2012, the aged care industry has been transforming into a market-driven economy dictated by the consumers. These consumers comprise the ever-increasing aged population and their children, who now have the freedom to direct their funds to whichever service is most suitable and delivers the best customer experience. Competition is the future of aged care services and now is the time for businesses to consider the best way to change and transform their operations from a not-for-profit focus to a not-for-loss focus, so they can offer the best product and remain relevant.

Continue reading

Change. Is it really as good as a holiday?

The age-old saying “Change is as good as a holiday” is one of those quotes you hear often and it can be applied to different contexts. As management consultants, we see the opportunity change can offer and believe there are many positives that can be achieved from embracing new opportunities and embracing something different from your normal routine. The simple of art of making a change has been proven to increase your wellbeing and make you genuinely happy which is the main reason why we all love holidays. Inspired by one of our Change2020 team members holidays to the Grand Canyon we explore paradigm of this saying and we just couldn’t resist using this fantastic shot of this mule to do it!

Continue reading

Over the past 10 years, technology has advanced in leaps and bounds, revolutionising whole industries. Now, technological and mechanical innovations promise big things for Agricultural Industry in particular. In the current edition of Australian Sugarcane, Kerryn Fewster (Change2020 Director), shares insights on how to embrace uncertainty and the key messages to deal with change due to digitisation and the future of work within the Agricultural Industry.

Continue reading

Winter can be a tough time for many. It can be hard to leave that cosy warm bed to face a dark, cold morning. It’s also peak time for cold and flus to strike, affecting productivity and workplace morale.

Up to 59% of Australians cite winter as their least favourite season with more than 1 in 3 reporting that they feel the blues during the cooler months. Unlike the majority, I love winter. The clear crisp days and early evenings are perfect for enjoying delicious hot chocolate and spicy curries. Sometimes I even yearn for just a little snow! It’s a welcome contrast to summer with its relentless heat, steamy afternoon showers and long, long days that leave me feeling uncomfortable and tired.

Studies conducted in 2016 by a team of Belgian researchers indicates that our brains work differently across the seasons. According to their data, our brains become less efficient during winter, requiring a greater level of resources to complete tasks. In terms of brain activity, it’s more “costly” for your brain to perform tasks, making it seemingly more difficult to carry them out in winter than any other time of the year.

Previous research has also shown that moods, metabolism and immunity are impacted by the seasons, but this recent study shows that attention and memory may also have a seasonal impact.

Continue reading

When Paul walked into the office, he rarely established eye contact and seemed to ignore people around him. He was known to simply walk away if asked trivial questions and would often seem distant and distracted during meetings. Feedback or direction from Paul was similarly vague and unhelpful.

Sadly this “absentee” behaviour was not a one off. Yet people around Paul continued to accommodate him or modify their own behaviour to make up his level of disconnection. Why? Because Paul was the Executive General Manager.

As change consultants, we encounter a number of leadership styles, including leaders like Paul: leaders who are either unaware of the damaging impact of their indifference, or choose not to care. They have the title (and rewards) of a leader, but for one reason or another, don’t exhibit the qualities of a good leader.

Continue reading

As the end of financial year looms, the air is frantic as leaders scramble to cross a multitude of tasks off their checklist before 30 June.  There are budgets to close off; employee performance reviews to complete; EOFY sales to arrange; progress planning to finalise for the year ahead; lessons from training sessions to incorporate; proposals to draft, and Board Members and Shareholders to communicate with.

Is it any wonder time is short and business leaders feel under the pump as the financial year draws to a close? While many leaders rise to the occasion, the additional pressure at this time of the year seems to trigger ill-informed decisions and poor choices from others.

According to Deloitte Insights article Does Scarcity Make You Dumb?, lack of time and resources can have very real and detrimental effects upon decision-making ability. The authors discuss the science behind the “scarcity-mind set”, and with time always in short supply at this time of the year, this is certainly something that could be affecting many leaders and negatively impacting their performance and decision making.

Continue reading

Mergers & Acquisitions: Mistakes to Avoid

There are many advantages when two companies merge to become one entity or when one business acquires another. Assumed cost reductions, economies of scale, an increase in market share and access to a wider consumer base are just a few of the reasons that mergers can be an attractive proposition. However, the process of merging and acquiring can be very challenging as leaders are confronted by numerous pitfalls along the journey.

 

  1. Not Conducting Comprehensive People Due Diligence

One of the common mistakes that buyers make when they are keen to seize an opportunity is neglecting to comprehensively undertake people due diligence. This can lead to making assumptions regarding employment instruments, industrial relations environment, OHS and wellbeing status, leadership capabilities, remuneration arrangements and more. The potential outcomes of neglecting people due diligence are higher legal costs, dissatisfied shareholders, stressed out employees and a drawn-out process that doesn’t end up being as beneficial as expected.[1]

Continue reading

Today, disruption and change are constants.

Whether it’s a shift in organisational structure, the creation and adoption of new technology, an increased pace of work or developing a new strategy after a project set-back, change in the workplace takes on many forms.

Given the frequency and diversity of business change, it’s easy to see why resilience and adaptability are required by organisations across all industries in Australia.

Kerryn Fewster is the founder and director of Change2020, a collective of change consultants who help organisations develop sustainable strategy and clarity of vision in times of change. In a recent presentation addressing why resilience is critical for today’s leaders, she noted the vital role they play in building and fostering resilience in their teams.

“Leaders today must not only build new and different capabilities, but actively manage their capacity for exercising leadership. Developing resilience to handle complexity is not a luxury, but a strategic advantage for both individuals and organisations,” she says.

Continue reading

Thinking Well Outside of the Box

The internet is awash with information on change management, a google search offers up over 1.15 billion results! Regardless of the abundance of information; the vast majority of the population continues to struggle with managing change; we find ourselves locked into old styles of thinking to solve increasingly complex problems.

Continue reading

How to Build a Strong Leadership Team

In a constantly shifting landscape, businesses need agile and resilient leaders. Leaders who are able to stay on course and assist others in the face of adversity are infinitely valuable. It takes work to create a leadership team, but when testing times hit, businesses that have strong leaders are better equipped to navigate challenges and stay the course towards success.

Continue reading