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Remote Working Tip #7

Foster Trust

Working remotely actually presents an opportunity to strengthen relationships and trust within your team. If remote working is new for them, you will need to provide the support and resources for preferred styles of working:
• Avoid micromanagement, agree upfront on frequency of contact and be very clear about what you as the leader need to know vs want to know – provide as much clarity as possible
• Determine how often the employee would like to check in and discuss progress (this will evolve, but until the remote work feels natural, make yourself as available as possible in the first few weeks)
• Confirm preferred discussion mode, email vs. phone

Remote Working Tip #6

The Kubler Ross Curve
The necessary changes to our lives, both professionally and personally will be devastating for many people, they will grieve for their loss; loss of routine, loss of comfort and confidence and loss of social connections. Like any form of grief, it will result in a dip in productivity in our workplaces – we need to expect and prepare for that.
• Give people time to adjust to the new way of working – focus this week on setting up home offices and finding a rhythm
• Enable your team to focus on a reduced number of tasks / deliverables (in the short-term)
• Communicate what ‘good looks like’ for each week; helps to manage expectations
• Be available as much as possible via all forms of technology so your people can ‘check-in’ and remain connected; they will want to talk, share their concerns and musings
• Don’t judge; this change will hit many people very hard; grief will be a real emotion for many and grief takes time to heal

#mentalhealth #leadership #people #remoteworking #tips #kublerross #mindfulness #changemanagement

Remote Working Tip #5

Connect with Quality Questions

Having meaningful conversations with your people is an imperative; and there is no doubt that tech takes away some of the natural ‘flow’ of conversations. Being prepared can help to maintain the conversational flow. Certainly talking about tasks and activities is important, however there are a range of other topics that you can ask questions about to not only help them but also to help you. You could:

• Ask about their well-being and what new habits they have put in place to look after both mental and physical well-being
• Ask them if they miss the office or miss their team mates
• Seek feedback on your support and communication as a leader; is it working for them?
• Discuss what your people are learning (about themselves, about using new tech, about communication)

The image above has some quality questions you could ask to get the ball rolling.

#RWT5 #remotework #remoteworking #communication #remoteteams #meaningfulconversations #leadership

Remote Working Tip #4

Communication in the workplace is like sun on a beach holiday – the more you get, the better it is!

Remote working will require more intentional and deliberate effort to keep lines of communication open, always. As your people adapt to working remotely, the need and desire to stay in touch, check-in on progress, receive updates, test their ideas and most importantly stay connected to their workmates will only increase the need to focus on effective communication. Tip number four looks at communicating remotely.

#communication #changemanagement #crisiscommunications #remotework #workingremotely #remoteworking #stayconnected #RWT4

Remote Working Tip #3

In a 2019 State of Remote Report, the top three challenges associated with working remotely are:
1. Unplugging after work
2. Loneliness
3. Lack of collaboration and communication

Our tip today focuses on connection; loneliness can be crippling and it is a genuine risk when remote working arrangements are likely to be long-term. Social isolation can be devastating; we humans need and can often crave personal connection, not just a ‘hi’ but real connection.

#remoteworkingtips #remoteworking #ergonomics #workenvironment #RWT3 #connection #communication

Remote Working Tip #2

Taking the time to properly set up your workplace is an important consideration when working remotely. It is not just about learning a new way of working, but a new way of ‘going to work’.

* ergonomic information sheets >>
#remoteworkingtips #remoteworking #ergonomics #workenvironment #RWT2

Remote Working Tip #1

The Change2020 team has effectively worked remotely for over 15 years. We know what works and how to avoid the pitfalls.

Over the next 30 working days we will provide daily tips to help you and your team adjust to and optimise the opportunity remote working presents.

This is very new for the vast majority of people; we aim to help each and everyone of you through this process. We will focus on trust; productivity and communication underpinned by choosing the right mindset.

#workingremotely #workingfromhome #adjustments #trust #productivity #performance #communication

Cause [Constructive] Conflict

Patrick Lencioni’s conflict continuum extends from artificial harmony through to mean spirited conflict.  Constructive conflict leads to a range of business benefits including: innovative outcomes; better decision making; greater engagement.

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The GE-McKinsey nine box framework was first used in the 1970s to decide which of GE’s business units warranted further investment.

Many organisations use a modified version of this framework to identify which talent to invest in – using two criteria: performance and potential. There are obviously pros and cons of using this framework. However, one thing it does do is help start the “people” conversation.

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Change2020 were approached by a resources industry client to provide them with a solution to leading their people through a large-scale IT integration and upgrade.  The Vendor had produced a plan for the systems changes that were to take place, but this did not provide any guidance or process to the organisation on how their people would be supported and communicated with to ensure the changes to the systems and new ways of working were successfully adopted.

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