What's going on in the
world of Change2020

As the end of financial year looms, the air is frantic as leaders scramble to cross a multitude of tasks off their checklist before 30 June.  There are budgets to close off; employee performance reviews to complete; EOFY sales to arrange; progress planning to finalise for the year ahead; lessons from training sessions to incorporate; proposals to draft, and Board Members and Shareholders to communicate with.

Is it any wonder time is short and business leaders feel under the pump as the financial year draws to a close? While many leaders rise to the occasion, the additional pressure at this time of the year seems to trigger ill-informed decisions and poor choices from others.

According to Deloitte Insights article Does Scarcity Make You Dumb?, lack of time and resources can have very real and detrimental effects upon decision-making ability. The authors discuss the science behind the “scarcity-mind set”, and with time always in short supply at this time of the year, this is certainly something that could be affecting many leaders and negatively impacting their performance and decision making.

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Mergers & Acquisitions: Mistakes to Avoid

There are many advantages when two companies merge to become one entity or when one business acquires another. Assumed cost reductions, economies of scale, an increase in market share and access to a wider consumer base are just a few of the reasons that mergers can be an attractive proposition. However, the process of merging and acquiring can be very challenging as leaders are confronted by numerous pitfalls along the journey.


  1. Not Conducting Comprehensive People Due Diligence

One of the common mistakes that buyers make when they are keen to seize an opportunity is neglecting to comprehensively undertake people due diligence. This can lead to making assumptions regarding employment instruments, industrial relations environment, OHS and wellbeing status, leadership capabilities, remuneration arrangements and more. The potential outcomes of neglecting people due diligence are higher legal costs, dissatisfied shareholders, stressed out employees and a drawn-out process that doesn’t end up being as beneficial as expected.[1]

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Today, disruption and change are constants.

Whether it’s a shift in organisational structure, the creation and adoption of new technology, an increased pace of work or developing a new strategy after a project set-back, change in the workplace takes on many forms.

Given the frequency and diversity of business change, it’s easy to see why resilience and adaptability are required by organisations across all industries in Australia.

Kerryn Fewster is the founder and director of Change2020, a collective of change consultants who help organisations develop sustainable strategy and clarity of vision in times of change. In a recent presentation addressing why resilience is critical for today’s leaders, she noted the vital role they play in building and fostering resilience in their teams.

“Leaders today must not only build new and different capabilities, but actively manage their capacity for exercising leadership. Developing resilience to handle complexity is not a luxury, but a strategic advantage for both individuals and organisations,” she says.

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Thinking Well Outside of the Box

The internet is awash with information on change management, a google search offers up over 1.15 billion results! Regardless of the abundance of information; the vast majority of the population continues to struggle with managing change; we find ourselves locked into old styles of thinking to solve increasingly complex problems.

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How to Build a Strong Leadership Team

In a constantly shifting landscape, businesses need agile and resilient leaders. Leaders who are able to stay on course and assist others in the face of adversity are infinitely valuable. It takes work to create a leadership team, but when testing times hit, businesses that have strong leaders are better equipped to navigate challenges and stay the course towards success.

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While there is undisputed value in mergers and acquisitions, organisations often struggle to overcome the challenges of such large-scale change. M&A activity almost always causes uncertainty and disruption in the workplace. Successful organisations embrace this opportunity, using the following strategies to thrive under pressure and build a stronger business.

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Organisational culture is essential to the success of any business. In the early childhood education sector, it is particularly important, as parents know that their children will benefit from a positive culture. Often, we think of culture and leadership from an internal, human resources perspective, but given the way it influences service provision, customers often take organisational culture into account when selecting a business.

Culture affects employees – both positively and negatively, and when deciding what centre to choose for their family, the most important factor influencing parents is the quality of educators, which means focusing on organisational culture in childcare is the basis of being customer-centric.

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Innovation in the industry spells good things for the next generation of sugar cane farmers.

Over the last ten years, technology has advanced in leaps and bounds. Developments in technology have revolutionised whole industries, giving them the tools to function with incredible efficiency. Now, impressive technological and mechanical innovations promise big things for farming and agriculture. As the industry enters this exciting period of new technology, will businesses adopt, adapt or be left behind?

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Change2020 is proud to have partnered with Queensland University of Technology (QUT) Business School to conduct research on Tolerance of Ambiguity (TOA) in the workplace. We are pleased to announce that the findings from the research project undertaken, has been accepted at the ‘Creating Uncertainty’ Conference. Peter O’Connor will travel to Switzerland to present the findings from our ambiguity in the workplace research in July 2018.

For more information about the conference click here.

Mentoring: Good for Business

Mentoring Young Professionals is Ultimately Good for Business

Over the years, I have met a large diverse group of young professional women who come from a range of backgrounds, industries and jobs. I have chosen to mentor some of these women (or maybe they chose me!) and it has proven to be beneficial for them, for me, and for where they work.

My mentoring work with these young professional women always motivates me; often surprises me and occasionally disappoints me. This range of emotions keeps me on my toes and helps me focus on the importance of working with them to create the future they want.

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