Remote Working Tip No 9 [RWT#9]
As we all upskill with the tools associated with optimising connectedness and productivity we need to remember to be prepared for the Zoom (or Teams or Skype) meeting changing from audio to video [OMG!]
Looking for the do’s and dont’s of video conferencing? >> https://lnkd.in/eFyKrqH
#remoteworking #teams #beprepared #videoconferencing #microsoftteams #skype #zoom
Remote Working Tip No 8 [RWT#8]
Maintain awareness of staff whereabouts and contact details
Without the need to micromanage your staff, it is still important to know their whereabouts, have the capability to contact them or their next of kin in case of emergency. Even though they operating remotely from the office environment, it is the responsibility of the organisation to ensure the health, wellbeing and safety of staff during working hours.
This week, one of our valued associates commenced a change management role with a new client to support them on a software implementation project.
Initially, an onsite role, however with the rapid changes of the last few days, this has now become a remote based role with no physical contact with the team or physical business.
What is different about this role to others? Nothing.
Working remotely actually presents an opportunity to strengthen relationships and trust within your team. If remote working is new for them, you will need to provide the support and resources for preferred styles of working:
• Avoid micromanagement, agree upfront on frequency of contact and be very clear about what you as the leader need to know vs want to know – provide as much clarity as possible
• Determine how often the employee would like to check in and discuss progress (this will evolve, but until the remote work feels natural, make yourself as available as possible in the first few weeks)
• Confirm preferred discussion mode, email vs. phone
The Kubler Ross Curve
The necessary changes to our lives, both professionally and personally will be devastating for many people, they will grieve for their loss; loss of routine, loss of comfort and confidence and loss of social connections. Like any form of grief, it will result in a dip in productivity in our workplaces – we need to expect and prepare for that.
• Give people time to adjust to the new way of working – focus this week on setting up home offices and finding a rhythm
• Enable your team to focus on a reduced number of tasks / deliverables (in the short-term)
• Communicate what ‘good looks like’ for each week; helps to manage expectations
• Be available as much as possible via all forms of technology so your people can ‘check-in’ and remain connected; they will want to talk, share their concerns and musings
• Don’t judge; this change will hit many people very hard; grief will be a real emotion for many and grief takes time to heal
#mentalhealth #leadership #people #remoteworking #tips #kublerross #mindfulness #changemanagement
Connect with Quality Questions
Having meaningful conversations with your people is an imperative; and there is no doubt that tech takes away some of the natural ‘flow’ of conversations. Being prepared can help to maintain the conversational flow. Certainly talking about tasks and activities is important, however there are a range of other topics that you can ask questions about to not only help them but also to help you. You could:
• Ask about their well-being and what new habits they have put in place to look after both mental and physical well-being
• Ask them if they miss the office or miss their team mates
• Seek feedback on your support and communication as a leader; is it working for them?
• Discuss what your people are learning (about themselves, about using new tech, about communication)
The image above has some quality questions you could ask to get the ball rolling.
#RWT5 #remotework #remoteworking #communication #remoteteams #meaningfulconversations #leadership
Communication in the workplace is like sun on a beach holiday – the more you get, the better it is!
Remote working will require more intentional and deliberate effort to keep lines of communication open, always. As your people adapt to working remotely, the need and desire to stay in touch, check-in on progress, receive updates, test their ideas and most importantly stay connected to their workmates will only increase the need to focus on effective communication. Tip number four looks at communicating remotely.
#communication #changemanagement #crisiscommunications #remotework #workingremotely #remoteworking #stayconnected #RWT4
In a 2019 State of Remote Report, the top three challenges associated with working remotely are:
1. Unplugging after work
3. Lack of collaboration and communication
Our tip today focuses on connection; loneliness can be crippling and it is a genuine risk when remote working arrangements are likely to be long-term. Social isolation can be devastating; we humans need and can often crave personal connection, not just a ‘hi’ but real connection.
#remoteworkingtips #remoteworking #ergonomics #workenvironment #RWT3 #connection #communication