BLOG
Expert insights to lead change with confidence – from Australia’s leading organisational consultants
5 Dysfunctions of Team
I love to use Patrick Lencioni’s 5 Dysfunctions of a Team model with my clients. Why? It is simple and makes more sense than most models put together! The second dysfunction focuses on conflict, or more accurately the absence of conflict. I’ve heard dozens of times...
Navigating Healthy vs. Unhealthy Conflict in the Workplace
Conflict is an inevitable part of any team environment. When managed well, it can drive growth, innovation, and collaboration. Alternatively, when handled poorly or left unresolved, conflict can spiral into a destructive force that undermines trust and productivity....
Let Go!
I am reminded of the lyrics sung by Brian Cadd – “let go, it ain’t worth it if it hurts you.” I grew up listening to my parent’s music and this one has stood the test of time (in my humble opinion). I reference it because of its relevance to our way of working and our...
The Resilience Project
In late 2022 I downloaded and listened to The Resilience Project; since then, I have bought hard copies for friends and families, and I have referred many others to Audible, including my Uber driver from this morning who drove me to the airport. On our travels, we...
Stronger Relationships and Being Appreciated – A Strategy to Address the Great Resignation
In our first discussion around the reasons behind the Great Resignation, we highlighted that while money and other financial benefits are clearly important to employees; it was the less tangible things like “not feeling valued and lacking a sense of belonging at work”...
Wrangling The Great Resignation – It’s Easy, Just Listen
Organisations that fail to listen to their people and have the plans and processes in place to take action when they raise their concerns, will threaten the viability of their most valuable resource, their people, and are guaranteed to fall behind.[8]
Here We Go Again – 4 Tips for Leaders to Get on the Front Foot of Omicron
Since the arrival of COVID-19, we have spoken much on the qualities needed for effective leadership in these turbulent and uncertain times – and it is good leadership which is the “hardest to do well particularly when people face objective threats, when old ways of...
What I learnt about people and leadership from over 10 years as a Hostage Negotiator.
“Failing to engage in conflict is a terrible decision, one that puts our temporary comfort and the avoidance of discomfort ahead of the ultimate goal of our organisation.” Patrick Lencioni We as humans are surrounded by conflict and for most of us, in our personal...
Out of the Ashes, Rises the Phoenix: Finding the Silver Lining in Workplace Investigations
For many, the phrase “workplace investigation” evokes an immediate stomach clench but there are considerable positives that can emerge once the process has been resolved – because from out of the disruption of the investigation, productive learnings and changes can...