This report explores the changing landscape in Australia’s Aged Care industry. Since the start of the Living Longer, Living Better initiative in 2012, the aged care industry has been transforming into a market-driven economy dictated by the consumers. These consumers comprise the ever-increasing aged population and their children, who now have the freedom to direct their funds to whichever service is most suitable and delivers the best customer experience. Competition is the future of aged care services and now is the time for businesses to consider the best way to change and transform their operations from a not-for-profit focus to a not-for-loss focus, so they can offer the best product and remain relevant.
Change2020 are experts in change management, culture and leadership development, and we offer bespoke services to suit the needs of your organisation and team. With extensive experience in the Aged Care change sphere, we can help you embrace ambiguity and use change to propel your business forward.
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