When going on holidays, most of us have some kind of plan and or things we would be interested in seeing; experiencing or doing. At one extreme, some people plan their holidays with ‘laser precision’ – organising daily accommodation; restaurants and activities. While others may know the towns or cities they will visit – and that’s about it. Whichever approach, travel leads to both expected and unexpected (my favourite) outcomes.
Unexpected outcomes also come about when we are coaching individual leaders. When coaching an individual, we often start with a diagnostic [to gain data], and as an input to the development objectives. During the six to 12-month coaching program we work with the individual to ensure that development objectives are met (if not exceeded). And often, the coaching program leads to unexpected outcomes.