Tag: workplace culture

Trust the values-based currency

Trust is the currency of strong values, successful service delivery and great relationships and organisations are twisting themselves into knots to find out how to empower their employees. Put simply, we at Change2020 work hard to build trust and break down barriers in order to help transform organisations, teams and individuals. However, when the level of expectation between two parties differs it can lead to an inherent conflict of trust that is difficult to overcome. While this may seem straightforward, the question for leaders’ is: do we really demonstrate trust in our people, despite what we say?

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Inside the Black Box: Mergers and Acquisitions

With start-up culture thriving and businesses needing to constantly evolve and think on their feet, Mergers and Acquisitions (M&A) have become more appealing than ever. Nevertheless, they can present a unique set of challenges on many levels. Under this landscape, two businesses are forming into one entity (merger) or one business is purchasing and taking over the other (acquisition.) The appeal and challenge is in the newness of absorbing a competitor or rebuilding and conducting business optimisation on operations to maximise efficiency, productivity and profit. The fear is in the unknown and the vast desire to move quickly. The answers are all inside the black box.

Where do we find the information we need to make the decision? What do we disclose to the buyer? How much do we share to the potential acquirer? When do we give out the secret sauce?

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Organisational culture is essential to the success of any business. In the early childhood education sector, it is particularly important, as parents know that their children will benefit from a positive culture. Often, we think of culture and leadership from an internal, human resources perspective, but given the way it influences service provision, customers often take organisational culture into account when selecting a business.

Culture affects employees – both positively and negatively, and when deciding what centre to choose for their family, the most important factor influencing parents is the quality of educators, which means focusing on organisational culture in childcare is the basis of being customer-centric.

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