HR SUPPORT SERVICES TO BUILD YOUR BUSINESS CAPABILITY
Build your human resource capacity
ELEVATE YOUR BUSINESS PERFORMANCE WITH OUR EXPERT HR SOLUTIONS
At Change2020, we help businesses strengthen their people function with practical, results-driven HR support services. Whether you have no internal HR team, an emerging department, or an experienced leader facing complex challenges, we deliver the expertise, tools, and guidance you need to create a thriving workplace.
Our approach goes beyond day-to-day HR administration. We partner with your business to align HR initiatives with your business goals, culture, and growth plans.
Our HR team can help.
Expert HR Support for Business of All Sizes
Not every organisation has the budget or need for a full-time HR department, but every business benefits from great HR.
Change2020 provides HR support services tailored to your context, whether that’s ad hoc assistance, ongoing advisory, or embedded in-house help. We take time to understand your business drivers and challenges, ensuring HR is integrated into your strategy, not treated as an afterthought.
Our support covers both operational HR tasks and the higher-level strategic planning that drives performance, compliance, and culture.
Tailored HR Consulting Services for Your Unique Needs
Sometimes you need an experienced HR consulting service to deliver results for a specific project or change initiative.
We offer project-based HR consulting for:
- Recruitment campaigns and workforce expansion
- Organisational restructuring and change management
- New HR system design and implementation
- Policy overhauls or compliance upgrades
We provide the right level of expertise for as long as you need it, whether that’s a few weeks, several months, or a retained ongoing relationship.
HR Coaching and Mentorship to Empower Your Team
Strong HR leaders and teams create stronger businesses. Our HR coaching and mentorship programs are designed to develop skills, build confidence, and improve outcomes in your HR function.
- One-on-one mentoring for HR leaders navigating complex workplace issues
- Coaching for HR practitioners—in-house or standalone—to refine processes, systems, and soft skills
- Ongoing skill development to ensure HR keeps pace with your business growth
We work alongside your people, transferring knowledge and empowering them to handle challenges independently.
Our Core HR Services
And What They Include
HR Kickstart Kit
The HR Kickstart Kit offers all the essentials needed for your business to establish a compliant, effective HR system and is perfect for startups or small businesses with little to no HR infrastructure. This kit includes templates for policies, job descriptions, contracts, and a tailored guide to HR best practices.
Inclusions:
Templates (policies, contracts, job descriptions), tailored best practice guides
Ideal for:
Startups and small businesses with no HR infrastructure
HR On-Demand
Need regular HR support but aren’t ready to hire a full-time HR team yet? HR On-Demand offers immediate access to our team of HR professionals for advice and support in navigating HR matters. This premium consulting service is ideal for small, growing businesses who need quick and practical advice and support whenever issues arise.
Inclusions:
Immediate access to HR advice and guidance
Ideal for:
Small, growing businesses needing regular but flexible HR help
HR Mentorship Program
Are you an HR leader seeking guidance in addressing new or complex HR issues? Our one-on-one mentorship sessions with our experienced HR experts will elevate your skills. Our mentoring sessions equip HR leaders with the strategies, knowledge, and tools to effectively navigate and resolve HR challenges.
Inclusions:
One-on-one mentorship, strategies, and tools for complex challenges
Ideal for:
HR leaders needing expert guidance
HR Support and Coaching
Bolster your HR prowess with our HR Support and Coaching. This service is specifically designed to coach HR practitioners in all matters relating to the effective running of the HR function. If you’re part of an HR department or a standalone HR resource, this service will refine your skills and enhance your ability to manage the HR challenges of your business.
Inclusions:
Coaching focused on effective HR function delivery
Ideal for:
HR departments or solo practitioners wanting to strengthen skills
HR Project Support
Need HR support for a specific project or a defined period, such as managing recruitment drives, implementing a new HR system, or overseeing a period of company restructuring? Our HR Project Support package delivers experienced HR team members to ensure your project is successful.
Inclusions:
Experienced HR professionals for defined projects
Ideal for:
Businesses needing temporary yet skilled assistance
In-house HR Support
Does your internal HR team need a helping hand as they scale operations for your business? Our In-house Project Support service is your ideal partner. We provide regular, on-site assistance, seamlessly integrating with your team to provide critical support as your internal capacities develop and grow. Let us become a strategic extension of your workforce, ensuring smooth project execution during ramp-up periods and beyond.
Inclusions:
Regular on-site HR presence integrated into your team
Ideal for:
Businesses scaling up their internal HR capabilities
SPECIALISED HR SOLUTIONS FOR ENHANCED WORKFORCE PERFORMANCE
We offer targeted HR consulting services designed to improve culture, compliance, and employee engagement:
Talent Acquisition Toolkit
Take the guesswork out of hiring with our Talent Acquisition Toolkit. This comprehensive service includes role and skill mapping, position responsibility and accountability scoping, and interview preparation and facilitation.
Plus, we offer support with position advertising, shortlisting, and reference checking to ensure a streamlined recruitment process. Whether you’re hiring one person or a hundred, our toolkit makes the process easier, faster, and more effective.
Talent Management Suite
Prepare your business for the future with our Talent Management Suite. We’ll help you develop a succession planning framework, create performance scorecards, and partner with you to identify performance objectives to drive the right outcomes.
This holistic approach to talent management ensures that your workforce is engaged, motivated, and aligned with your business goals.
Employee Engagement Program
Uncover hidden barriers to your workforce’s productivity with our Employee Engagement Program. This service covers the entire engagement survey process, from planning and implementation to analysis and reporting.
We’ll also assist in developing action plans to address the root causes of any identified issues. Please note that while this service is comprehensive, it may involve third-party engagement solutions where necessary.
Culture Development Package
Cultivate a thriving company culture with our Culture Development Package. We will collaborate with you to align your workforce values, purpose, and behaviours with your organisational strategy.
This service also includes culture deep dives: Short courses on leadership fundamentals that complement your evolving company culture.
HR Transformation Toolkit
Designed for businesses looking to scale, this comprehensive toolkit provides resources, strategies, and support for managing HR in a growing business.
It includes best practices for recruitment, retention, compliance, and employee development during periods of growth.
HR Compliance Check
This service thoroughly audits a company’s HR policies and practices to ensure they are up-to-date and comply with all relevant laws and regulations.
The HR Compliance Check also provides recommendations for improvements where necessary.
Cultural Change Management
Cultural change takes time and requires deliberate effort. This service uses our industry-leading psychometric diagnostic tool “Indicator of Ambiguity (I Am)®” to understand change resistance and plan initiatives that will stick.
Once completed, it is possible to design reliable and data-driven initiatives to help your business evolve.
WHY CHOOSE CHANGE2020 FOR YOUR HR SUPPORT AND CONSULTING NEEDS?
Choosing the right HR partner can be the difference between simply managing people and truly empowering them to thrive. At Change2020, we bring a commitment to understanding your business, tailoring solutions to your unique challenges, and delivering measurable results. Our goal is to strengthen your people function so it becomes a driver of business growth, not just a support role.
- Experienced HR team with proven expertise across industries
- Flexible, tailored solutions for businesses of all sizes
- Strategic alignment with your business objectives
- Support for all HR maturity stages, from startup to scale-up
- Commitment to empowering your people and leaders
Empower Your HR Function with Change2020
Whether you need ongoing HR support, specialist consulting, or leadership coaching, Change2020 is ready to partner with you.
Contact us today to discuss your HR needs, or book a consultation to explore how our tailored HR solutions can drive your business forward.