Busy, Busy, Busy (does NOT make you terribly important) There is an unspoken competition going on in boardrooms, open plan offices, call centres and even in espresso bars! When asked the everyday question: “how are you?”, too often the answer is “good, but busy”. It...
You can feel it when you first walk into the reception area or the office – you know what I mean. You can feel if this is a place where you want to be, where you would be pleased to come to each day, where you might actually enjoy yourself. The place in which we spend...
This is probably just an opportunity to vent and perhaps it will fall on deaf ears, but I want to encourage the ongoing use of manners in the workplace. I know that people get busy and that people have different values around the use of the words like ‘please’, ‘thank...
Maintaining Focus Despite Repeated Cycles of Organisational Changes Many readers will appreciate that it is often not the subject of a change which presents the greatest challenge; rather the cultural impacts which are likely to occur as a result of the change....